Videos

The National Energy Board (NEB) is producing a series of short videos that explain many of our regulatory functions and the technical aspects of our work. If you want to learn more about what we do and how we do it, check it out. Have a topic you would like us to do a video on? Send us an email: media@neb-one.gc.ca.

Full life-cycle regulation and NEB responsibilities


Complaint Resolution Process

When the complaints come from people whose land, business, home, or traditional or recreational activities are directly impacted by regulated facilities or activities, the NEB has a complaint resolution process to help resolve them.

Who We Are and What We Do

With over 450 employees with expertise in law, environment, engineering, economics, community and Aboriginal relations, we make sure pipeline companies meet strict requirements to keep Canadians and the environment safe.

Exploring Canada’s Energy Future

Canada is a vast nation with an incredibly diverse energy mix. An important part of our country’s future will be determined by how energy is produced and used.

The Lifecycle Approach

We take safety, and the protection of the environment, seriously at the NEB.

Environmental Protection

Pipeline companies must follow the NEB Act and regulations, and any federal, provincial, or municipal requirements that apply when planning a project in Canada.

Condition Compliance

When a pipeline project is approved, a number of conditions are attached to that approval and some need to be met before construction can begin.

Applications and hearings


Hearing Process

If a company wants to build or change an NEB – regulated pipeline they apply to us for permission. For major pipeline projects, our review can include a public hearing.

Application to Participate

Public participation is an important part of any National Energy Board hearing.

Detailed Route Hearing

When a major pipeline project is approved, one of the things companies have to do before starting construction is to get formal approval from the NEB of the exact location where the pipeline will be built. 

Building new facilities


Valve Placement

Valves serve a variety of functions on the pipeline systems regulated by the NEB.

Intro to: Valves

For pipelines to safely operate, they need careful engineered design.

Intro to: Hydrostatic Testing

Use of testing technology is key to pipelines operating safely. One technology used is hydrostatic testing, a form of pressure test.

Pipe Fittings

At the NEB, the safety of Canadians and the environment is our primary concern. And so, we regulate companies to maintain the highest level of pipe and fitting quality assurance.

Pipeline Design

In pipeline design, the safety of people and the environment is the principal focus.

Damage prevention/Emergency management


Responding to Emergencies

In an emergency, we are ready to respond 24 hours a day, 7 days a week, 365 days a year. The NEB maintains an Emergency Operations Centre at its headquarters in Calgary which is activated in an emergency.

Compliance and Enforcement

The NEB works hard to protect Canadians and our Environment. And this means regulating the ways companies build and operate pipelines.

Maintenance Programs/Integrity Digs

Just like getting an oil change in a car, pipelines need regular preventative maintenance.

Pressure Restrictions

At the NEB, we do everything we can to ensure that companies follow regulations and best practices, so issues don’t arise with pipelines.

Living and Working Near Pipelines

The NEB’s Damage Prevention Framework regulates requirements for companies and individuals to safely live and work near pipelines.

Pipeline Abandonment

When the word abandonment is used in relation to pipelines, it means the company operating it would like to permanently stop using the pipeline to move oil or gas through it.

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