Support

Please try out our Getting Started tool or see our Questions and Answers to see if the help you need is there.

You can also contact someone to help you out during regular business hours.

Telephone for Support:

  • Toll Free: 1-800-899-1265
  • Local: 403-292-4800

For Hearing Participants please contact your Process Advisor using the phone numbers above or find their email contact information by selecting your hearing from the Quick Links on left side of the home page.

For general inquiries or help with documents not available online, please contact the CER Library.

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